Career Memoir
The authorised record of a four-decade banking career, written for a family, not for publication.
The Mandate
A chief executive of a pan-African banking group, nearing retirement after a forty-year career, wished to leave a permanent personal record of his professional life for his children and grandchildren. The document was not intended for commercial publication. It was to exist, in limited copies, as a family archive.
The Challenge
The principal had lived through the restructuring of African banking from the late 1970s onward, and was reticent about putting into writing either his own judgements on events or his assessments of contemporaries still active in the industry. The document had to be both candid and careful. It had to read as his own voice rather than as a third-party account, while remaining proof against misinterpretation if it ever travelled beyond its intended readership.
The Approach
The engagement began with forty-two hours of recorded interviews across six months, conducted over secure video in structured two-hour sessions. A detailed chronological framework was developed separately, drawing on published industry records to corroborate and contextualise the principal's recollections. Drafting proceeded chapter by chapter, with each section returned to the principal for correction before the next was undertaken. The voice was built by listening, not by adaptation.
The Outcome
A 340-page memoir produced in twenty-four bound copies for family and named recipients, accompanied by an archival-grade PDF. The principal has since told the practice that three of his children have read the document twice, and that his eldest grandchild has written her own response to it. The document is doing the work it was commissioned to do.